PLEASE DOUBLE CHECK YOUR SPELLING BEFORE ORDERING! We DO NOT accept returns on custom or personalized items. If there is a mistake in your order on my end please contact me and we will send you a new one free of charge! If there is a mistake on the buyers end, they will be responsible for purchasing the item again.

Shipping windows are estimates and while generally accurate, only Overnight shipping is guaranteed services. Shipping upgrades are available at checkout. Please use the delivery window to pick a shipping method that works with your timeline.

Upgrading your shipping method only moves your package more quickly through transit, it does not speed up production time.

𝑃𝑅𝑂𝐷𝑈𝐶𝑇𝐼𝑂𝑁 𝑇𝐼𝑀𝐸 + 𝑆𝐻𝐼𝑃𝑃𝐼𝑁𝐺 𝑇𝐼𝑀𝐸 = 𝐴𝑇 𝑌𝑂𝑈𝑅 𝐷𝑂𝑂𝑅

Jaded Creations is not responsible for any carrier delays.

If you are interested in placing a wholesale order please reach out to us via email or on the wholesale orders form with the item you are interested in, the quantity and the date you would need them by!

All important measurements are in the listing descriptions. If you have any questions about sizing please message us!

We do not offer special gift wrapping at this time.

Our processing time is currently 1-3 days (not including shipping time). If you have any concerns regarding your orders delivery date before or after you purchase and need to make sure it will arrive by a certain date, please reach out to us via email and we will check for you!

If you know what the font name is and we can get it for free, we will check to see if it will work for the item you request to use it on. There is no additional charge for this. Also if you have the font files, you can send them to us via email.

We prefer your logo be provided to us in .ai or .svg format. The logo needs to be outlined (including fonts). If you need help with this please reach out to us via message and we will help you the best we can.